There are very few things that $5bn can’t buy, but one of them is manners. This week video emerged of Travis Kalanick, the CEO and founder of ride-share app Uber, patronising and swearing at one of his own drivers, who complained that harsh company policies had forced him into bankruptcy. “Some people don’t like to take responsibility for their own shit,” sneered Kalanick. Truer words were never spoken by a tycoon: for Uber, along with many other aggressive corporations, not taking responsibility for your own shit isn’t just a philosophy, it’s a business model.Uber has barely been out of the news this year, with a succession of scandals cementing the company’s reputation as a byword for cod-libertarian douchebaggery. Accusations of strike-breaking during protests against Donald Trump’s “Muslim ban” sparked a viral campaign to get customers to delete the app. A week later, a former employee went public with accusations of sexual harassment and institutional misogyny. Kalanick, who was pressured to withdraw from a position as a business adviser to Trump, is now facing legal suits across the world from drivers who insist that they would be better able to “take responsibility” for their lives if they could earn a living wage.
Every time we take an Uber we’re spreading its social poison